Sears, and lack of Dishwasher Repair
On January 19th, 2008 I purchased a very expensive “Kenmore Elite” dishwasher from Michael Ramsey at the Sears store in the Tacoma Mall. It was supposed to be delivered during the following week. Thursday the 24th came along and I still had not heard from the delivery folks. After 7 calls to Sears Store support, with each of them ending in having been transferred to the wrong department by some new idiot in Store Support who could barely speak English, I finally got the number for my Dishwasher installer.
I called the Dishwasher Installer (Neils Quality Install) and they didn’t know what I was talking about. They had no dishwasher for me.
Back to Sears Store Support, where a few hours later they locate my dishwasher and get the installer on the horn. I am now scheduled for an install sometime during the week of the 28th - 1st.
Dishwasher install goes fairly smoothly, except that when they called in my credit card because cause they needed a $35 hose, they put down $3500. The bank immediately put a hold on the card. That took me a couple of days and a bunch of inconvenience to sort out.
Dishwasher is in and working… Yay… Until the evening of the 12th of February.
It stopped draining. All together. Entirely… It still today remains full of water. Sears told me to put a tablespoon cooking oil in the washer and run it. Keep doing that over and over until it drains. 10 cycles later… nothing.. nothing but a whole bunch of water on my floor.
I have now been without my nice new expensive dishwasher for 2 weeks.
It turns out that paying the extra money for the 5 year warranty doesn’t make Sears come to your house any faster. We have an appointment for an installer who is going to show up on February 27th sometime during a six-hour window! Six hours!! WTF?!?! Who has ever heard of that? I have to take almost the whole day off of work to meet this guy.
And 10:1 he doesn’t have the part he needs on the truck for my brand new dishwasher. Who knows how long we will be without this dishwasher.
I am getting tired of washing dishes.
Oh yes… and through all of this, do you think that my salesman, remember him? Michael Ramsey? Do you think he has returned one of my calls?
Fuck you Michael Ramsey
Fuck you Sears
missing children
I was out running today… it was a great run by all accounts… except that I was stopped by a woman near 28th and Alder. It seems that three young boys went missing today around 3:00 PM. They were last seen in the area of 30th and Proctor.
It saddens me to think that these children may have been kidnapped or be in some other danger. I truly hope that they are playing a little prank on their keepers… I fear that is not the case.
Looking Looking Looking
One thing I learned from my mother… Always look at the Help Wanted section of the paper (or in my world Craigs List) You never know when you will come across something that is better than the job you are currently in.
I just took a spin through Craigs List and some other jobby like sites… and well… There are some nice looking jobs, for decent money… but I don’t know if I would find the community I have at my current job.
I often wonder however… what would it be like to work elsewhere…
Why you should… Never use Starving Students
I was going to write a long long tirade on this issue… so I took some notes, and here we are almost 2 weeks later, and I just don’t have the energy.
- Move scheduled for the 12th… They didn’t even call until they were 3 hours late, and that was only because I was calling and calling the national office.
- Said that they had somebody to move ahead of us, that they were going to do 2 moves in a day—It ended up that they could not fit us in so we got pused to the next day
- Sent 2 instead of 3 people
- Spent 12 hours on the move, when they estimated only 4-6
- One guy split his lip with a bunji cord (should have gone to the hospital) but Starving Students would not release him. He continued to bleed for hours afterward - It was really pretty lame
- I witnessed them accidentally drop a stack of boxes off the back of the truck, one box tore open in the fall (it was a box of books). Their reaction was to bury the boxes in the garage where they would be long gone when I discovered them. I approaced them about the drop and they denied it… 2 days later I found the box that I saw torn open tucked way back behind some things that went into the garage several hours before the torn-box went in.
- General lack of professionalism
Yeah… I won’t be using them again.
... All the way to Tacoma
Last night was our first night in the new house. After the movers left (another story) we unpacked a few boxes and settled in for some schoolwork so that we would be all caught up and ready to go the next day. By the time we were finished and ready for bed, the cats had come out and investigated much of their new surroundings. Discovering which shelf provides the best view along with the most protection is a heavy question in the brain of a cat. Sirrius, discovered the express route to the basement when she wend head first down the laundry chute about 5 minutes after we turned the lights out! Not knowing what the noise was, I wend down to the main floor lickety split only to see her trot past me and settle in her favorite chair. It was only after Becca suggested that it sounded like a cat went down the laundry cuute that I went to the basement to see that her impact with the little trap door in the ceiling of the basement popped it’s hinges out of the framing. My first repair job! Anyway, she couldn’t have been too hurt as I mentioned before that she trotted past me with nary a hair out of place. That is however, not what it sounded like. I expect that this evening when I set upon fixing the door, I will see deep scores running the length of the chute!
By the way… 4 minutes! We have 1/10th of the commute we used to!
